By Guy Erlich
Consumers love tech that simplify tasks—pool cleaners are no exception
Pools should be sparkling, inviting, and enjoyable. Professionals in pool construction and maintenance, including builders, retailers, and service providers, work tirelessly to ensure a positive ownership experience for their clients. It is crucial to discuss cleaning practices early in the conversation to set expectations, offer guidance, and provide effective solutions. The objective is to ensure customers find pool maintenance stress- and hassle-free.
To facilitate the “cleaning conversation,” pool professionals find it helpful to introduce robotic and handheld cleaners that automate the process, making it easy for clients to keep their water sparkling and surfaces free of debris.
Beyond assessing the overall cleanliness of pools, discussions about cleaning practices should delve into the specifics of maintenance for both hand-held and robotic cleaners. Hand-held cleaners come with their set of guidelines for long-lasting performance. Following the manufacturer’s maintenance steps is crucial, including keeping the cleaner dry and sheltered from the elements when not in use, periodic charging during the off-season to maintain battery performance, regular cleaning of the filter bag (as running a cleaner with a full bag could damage the motor), and ensuring it remains submerged when running—brief moments out of the water are acceptable, but turning it on and walking away could cause issues. Similarly, robotic cleaners share some of these considerations. In addition, it is recommended to wait 24 to 48 hours after shocking or chemical treatment before putting the robot back in the water.
When emphasizing the significance of pool cleanliness, it is crucial to highlight the impact of effective cleaning practices on the overall performance of the filtration system. Cleaner pools contribute to a stress-free operation of the filtration system, ultimately minimizing potential problems in the future. Rapid and thorough removal of debris from the pool is instrumental in reducing the chances of chemical imbalance and mitigating the side effects associated with poorly balanced pools.
Discussing technology
Consumers have a strong affinity for technology that simplifies daily tasks, providing them with more leisure time. Initiating conversations about pool cleaning can involve drawing parallels with technology they already use and trust. A compelling comparison is to liken pool cleaners to dishwashers. Just as people prefer not to wash dishes manually every day, the same holds true for pool cleaning. Therefore, introducing a robotic cleaner into the pool or having a battery-operated cleaner nearby can help ensure the water remains consistently clean.
It is crucial to explain the benefits of advanced robotic or self-contained handheld pool cleaners that operate cordlessly and without hoses, as some customers may not be familiar with these innovative products. The emergence of cordless cleaning, coupled with premium handheld and robotic options, offers technological advantages that consumers will appreciate. These cleaners not only boast lightweight and powerful features but are also rechargeable, making pool maintenance and cleaning more convenient for homeowners.
Maintaining the pool’s fresh appearance throughout the week is effortlessly achieved with spot-cleaning using a hand-held device, similar to the convenience of a Dustbuster or Dyson, providing a cordless solution for swift dirt removal. Today, robots can be tailored to execute precise tasks such as scrubbing walls, cleaning water lines, conducting deep-cleaning sessions, or completing simple one to two pass cleanings daily. The process of selecting the desired program is straightforward, enabling the robot to seamlessly handle the designated task.
In the exploration of robotic and hand-held pool cleaners, the diverse capabilities of each are revealed to address specific pool requirements. The following details the unique features and advantages of these cleaners:
Robotic cleaners
- Customized cleaning tailored to the pool type
- Targeted cleaning for waterlines and walls
- Floor-only cleaning option
- Daily mode for a “set it and forget it” approach
- Hand-held cleaners
- Cordless operation without hoses or back-washing
- Extended battery life for prolonged use
- Shallow cleaning, suitable for sun-shelves and steps
Technician-approved cleaning convenience
Maintaining pool cleanliness between service visits represents another crucial aspect of the cleaning conversation. Cordless, hoseless handheld, battery-powered cleaners prove invaluable for spot cleaning steps and corners during the intervals between weekly maintenance trips.
Many service technicians use these cleaners, ensuring ease of operation for customers. As a result, many customers express interest in acquiring one for personal use. Pool professionals underline the significance of possessing both a robotic cleaner and a cordless, hoseless, rechargeable handheld cleaner to alleviate any concerns in the cleaning conversation.
Using these cleaners as part of routine pool maintenance brings forth several advantages, contributing to a healthier pool environment with improved chemical balance. With these cleaners, there is a reduced likelihood of staining the liner or surface, as leaves and debris efficiently drop to the bottom, preventing unsightly marks. Further, the regular agitation of the pool surface achieved by using these cleaners helps minimize the chances of algae issues throughout the entire pool season. This comprehensive approach ensures not only cleanliness but also sustained water quality, making it an essential element in effective pool care.
Adding to these benefits is the ease-of-use and peace of mind that come with owning a pool. The prospect of pool ownership can be intimidating, but hand-held cleaners offer a quick, efficient, and user-friendly solution. With no backwashing required and everything being self-contained, operating a hand-held cleaner provides instant gratification, immediately resulting in a cleaner pool. This simplicity makes pool maintenance more accessible, providing pool owners with a hassle-free and enjoyable experience.
Customer loyalty is a significant reason why pool professionals promote robotic and handheld cleaners. Builders include these machines in the price of every pool installation, and service technicians sell them to supplement weekly service during the summer, fostering satisfied and loyal pool owners.
Exploring the advantages of robotic and handheld pool cleaners reveals specific features that cater to different cleaning needs:
Robotic cleaners
- Prevents leaves and debris from staining the pool’s surfaces
- Scrubs walls and waterline, simplifying the brushing process
Hand-held cleaners
- Spot-cleans in areas inaccessible to robotic cleaners
- Lightweight and easy to retrieve for quick tasks anywhere in the pool
- Suitable for use in any style of pool without restrictions
Simplified cleaning conversations
Homeowners desire pools that look beautiful at any time. The cleanliness of the pool surface is crucial, and automatic cleaners offer a solution for customers with limited time for pool maintenance. Automatic cleaners make the cleaning process easier and less time-consuming, alleviating the overwhelming feeling new pool owners may experience when introduced to the steps of proper pool care. Addressing and solving the cleaning issue early on ensures client satisfaction, builds customer loyalty, and contributes to increased sales and profits.
The overwhelming feeling new pool owners may experience when introduced to proper pool care steps is effectively alleviated by automatic cleaners. Owning a pool can swiftly become a source of dread if pool health is compromised due to the complexities of chemical balancing and filtration technology. Automatic cleaners remove the guesswork from cleaning and daily maintenance, making the need for and operation of regular vacuuming and cleaning easily understandable. This comprehension of the basic cleaning routine, facilitated by an automatic cleaner, is one less concern for new pool owners.
Addressing and promptly resolving cleaning issues is pivotal in securing client satisfaction, fostering customer loyalty, and contributing to increased sales and profits for pool professionals. Taking early ownership of the cleaning and maintenance process transforms customers into allies and partners. Appreciation for a pool professional’s job deepens when homeowners comprehend the complexity of maintenance. Establishing trust and loyalty happens as customers consistently enjoy a crystal-clear pool throughout the season, a result of their service technician’s expert advice and work, ensuring their long-term commitment.
Author
Guy Erlich is the founder and president of Water Tech Corp., a manufacturer of pool and hot tub cleaners in East Brunswick, New Jersey. He can be reached at
[email protected].
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