Insights with POOLCORP Vice President of Marketing, Kendall Large

POOLCORP, the world’s largest wholesale distributor of swimming pool supplies and equipment, is celebrating several major milestones in 2025—including its 30th anniversary as a publicly traded company. But despite decades of success, the company shows no signs of slowing down. To learn more about how POOLCORP is continuing to evolve while supporting both its customers and the broader industry, we spoke with Kendall Large, Vice President of Strategic Marketing.

A Year of Milestones for POOLCORP

For POOLCORP, 2025 isn’t just another year—it marks a series of significant anniversaries. “It’s our 44th year in business and our 30th anniversary as a public company,” said Large. “When I sit back and think about all we’ve accomplished since our humble beginnings in 1981 as South Central Pool Supply, it’s really astounding.”

POOLCORP has grown from a regional operation into a global distribution giant, with nearly 450 locations across the U.S., Mexico, Canada, Europe, and Australia. Large attributes this growth to a customer-first strategy and a willingness to invest in people and infrastructure. “We’ve always aimed to be in the right market at the right time with the right product. And most importantly, it’s our people—over 6,000 employees, including the largest sales force in the industry—who make it happen.”

POOLCORP recently acquired Pinch a Penny

The Pinch A Penny Acquisition: Strategic Synergy

POOLCORP’s recent acquisition of Pinch A Penny, the country’s largest collection of independently owned pool and spa retail stores, is one of the company’s most impactful strategic moves. While some eyebrows were raised at the move, Large said it was a natural fit.

“Pinch A Penny is made up of independent franchise owners—retailers who can buy from anyone,” she explained. “The way our distribution brands SEP and Superior serve Pinch A Penny is exactly how we serve our independent pool customers: builders, service pros, and subcontractors. There was a lot of synergy already.”

POOLCORP not only gained a significant retail footprint with the acquisition but also inherited a proven model for consumer engagement and technology-driven retail operations. “What Pinch A Penny has perfected is the customer experience for the DIY pool owner. They’re celebrating their 50th anniversary this year, and they’ve built a strong playbook we can now help scale and share.”

Investing in Independent Retailers

That retail expertise has already made its way into POOLCORP’s broader efforts to support independent pool professionals. One major initiative is the company’s annual Retail Summit, which Large described as one of the most successful events POOLCORP has ever hosted.

“We brought together the best independent retailers, the top vendors, and our internal teams for three days of education, training, and innovation,” she said. “It’s all about creating an environment where retailers can learn, grow, and maximize their success heading into the season.”

The summit featured access to new products, special promotions, and hands-on training, all designed to give independent businesses a competitive edge. “This event is something I’m especially proud of,” said Large. “It’s how we help retailers thrive.”

Post-Pandemic Adaptation

Like every company in the pool industry, POOLCORP had to adjust during and after the COVID-19 pandemic. “I entered the industry in 2021, just as things were starting to stabilize,” said Large. “And to be honest, I had no idea what I was walking into. During the pandemic, it was all about moving product. Customer experience and education took a back seat.”

As demand normalized, however, the focus shifted back to service. “Now, the conversation isn’t just about getting any product—it’s about getting the right product. And our team’s experience plays a huge role in helping customers make the best choices,” she said.

POOLCORP has embraced tools like its Blue Streak service, which allows pool professionals to pick up materials without entering the building, improving turnaround times and streamlining the process. “We’ve invested heavily in operational efficiency. Speed at the counter is a key metric for us now—especially for the service pros who are trying to get in and out quickly.”

SWIMPACT: A Broader Mission

Perhaps one of POOLCORP’s most inspiring initiatives is its philanthropic arm, SWIMPACT. Initially focused on swim safety and education, the program has evolved into a broader community relief platform.

“SWIMPACT was originally created to help more kids and adults learn to swim,” said Large. “We partner with local YMCAs across the country and fund comprehensive swim lesson packages. We’re proud to have helped over 52,000 people learn to swim and trained more than 4,000 lifeguards.”

POOLCORP Swimpact program donates $25,000 to Step Into Swim California Fire Relief Fund

But after a series of recent natural disasters, including hurricanes in Florida and wildfires in California, the program’s scope has expanded. “Last year, I was personally affected by one of the recent hurricanes, and I witnessed firsthand the difference POOLCORP was able to make,” Large recalled. “We trucked in supplies, generators, satellite phones, and water. We even housed emergency responders at one of our facilities.”

This experience prompted the company to formalize disaster relief as part of SWIMPACT’s mission. When fires devastated parts of Southern California, POOLCORP donated $25,000 to the PHTA’s Step Into Swim Fire Relief Fund. “These types of disasters will unfortunately continue to happen, but we’re in a position to help—and we feel a responsibility to do so,” Large said.

Eyes on the Future

With momentum strong heading into 2025, POOLCORP is looking ahead with optimism and energy. One highlight on the horizon: ringing the bell at the NASDAQ in October to celebrate 30 years as a public company.

“We’re bringing the sales leaders who helped make it happen,” said Large. “They’re the ones who’ve led the teams, opened new locations, and driven growth.”

POOLCORP is also doubling down on education and empowerment through its Management in Training (MIT) program and continuing to develop marketing resources through its EDGE program. “Whether it’s national brands, tools to improve efficiency, or marketing support—everything we’re doing is centered on helping our customers succeed,” she said.

And while the company doesn’t always seek the spotlight, Large believes it’s worth acknowledging the scale and substance of POOLCORP’s efforts. “We don’t always make a big splash about ourselves, but when you take a step back and look at the impact we’re making—from customer support to community aid—it’s really something to be proud of.”

As the pool industry heads into another season, one thing is clear: POOLCORP isn’t just distributing product—they’re leading with purpose.

Ready to take a deeper dive?

Listen to our entire conversation with Kendall Large, Vice President of Marketing with POOLCORP on the Pool Magazine Podcast.

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